augmented instructor - Sustainable knowledge transfer in the industry
Particularly against the backdrop of the sharp rise in the shortage of skilled workers and the rapid development of business processes and technologies, the sustainable safeguarding and targeted use of corporate know-how is crucial to the success of companies.
But how does a company manage to retain its knowledge continuously and in a structured manner, and always make it available to its employees at the required time and place? The tepcon solution to this challenge is called augmented instructor.
This is an AR solution for the B2B sector that combines two essential components. First: The storage of all data, e.g. instructions and documentation, takes place centrally on an IIoT portal. Second: The creation of instructions and documentation as well as the provision of these for employees, partners or customers takes place via the augmented instructor app.
The advantages that can be achieved and how the whole thing works can be perfectly demonstrated using the case study of instructions.
The creation of conventional instructions is very time-consuming. In practice, this often leads to the following: That manuals are only partially available, as day-to-day business takes priority; that they often exist in a wide variety of forms, depending on which employee is most comfortable with which program; and that archiving is also often chaotic and not done centrally. The data basis created in this way is therefore incomplete. Valuable know-how is lost and cannot be retrieved when needed.
By introducing the augmented instructor as a comprehensive instruction management system, employees can quickly and easily record all future instructions with a common smart device from the "first-person perspective" without interrupting their daily work. The individual steps are recorded directly on the object/product and annotated with picture, sound and video recordings. Checklists and important safety instructions can also be recorded. Immediately after saving, the instructions are stored centrally in the IIoT portal and are immediately available for retrieval by other users. Subsequent changes can be made at any time. In addition, a module for automatic translations can be integrated. An integration option for learning management platforms is also available.
But it is not only the processes of capturing, archiving and providing know-how that are optimized. The application of the digital instructions themselves also leads to far more effective results than is the case with conventional instructions. Clear step-by-step instructions provide the employee with maximum support in performing the task. He/she performs the work steps interactively, faster and with a lower error rate. The learning effect is also demonstrably higher through the use of AR-based instructions. Shortening the training period of new employees or faster learning of new task areas can be achieved well through the use of augmented instructor.
Conclusion: Knowledge, as the only resource that is not consumed by continuous, practical application but increases in value, is invaluable for every company. The augmented instructor solution helps to organize this intellectual corporate capital in a sustainable, structured and targeted manner and to transfer it efficiently within the company. Therefore, our appeal to the industry is: rethinking starts now! Digitize your corporate know-how.